Data privacy

Unitainer Middle East FZCO appreciates your interest in our company.

We take the protection and confidential handling of your personal data seriously. As a company registered in the United Arab Emirates, we process personal data in accordance with the applicable data protection laws of the United Arab Emirates, in particular Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.

Where our processing activities fall within the territorial scope of the EU General Data Protection Regulation (GDPR), for example when we offer goods or services to individuals in the European Union or European Economic Area, or monitor their behaviour within the EU/EEA, we also comply with the applicable requirements of the GDPR.

This Privacy Policy explains how we process personal data when you visit our website www.unitainermiddleeast.com, contact us, request a quotation, or use our services. It also informs you about your rights under applicable data protection laws.

I. Name and address of the responsible entity

The responsible entity within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:
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Unitainer Middle East FZCO

Registered address:
Unit No: BA1035 DMCC Business Centre Level No 1
Jewellery & Gemplex 3
Dubai, DUBAI
10000 ARE

PO address:
Unitainer Middle East FZCO
Jumeirah Lakes Towers
P.O. Box 930012
Dubai, United Arab Emirates
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Phone: +971 50 505 7710
Email: nlund@unitainer.com‍

‍Website: www.unitainermiddleeast.com

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II. Applicable data protection laws

II. 1. Personal data we process

We may process the following categories of personal data:

• Contact details, such as name, company name, email address and phone number
• Information provided in enquiries, quotation requests or other messages
• Technical information generated when visiting our website, such as IP address, browser type, device information, date and time of access and pages visited
• Communication data related to emails or contact requests

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II. 2. Purposes of processing

‍We process personal data for the following purposes:

• To provide and operate our website
• To respond to enquiries and quotation requests
• To communicate with customers, suppliers and business partners
• To prepare, perform and manage business relationships
• To ensure the security and functionality of our website and IT systems
• To comply with applicable legal obligations

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II. 3. Legal basis for processing

Where UAE data protection law applies, we process personal data on the basis of the applicable legal grounds under UAE law, including where processing is necessary for communication, contractual or pre-contractual purposes, compliance with legal obligations, or our legitimate business interests.

Where the GDPR applies, the legal basis may include:

• Consent, where you have given us consent
• Contractual or pre-contractual measures, where processing is necessary to respond to your request or perform a contract
• Legal obligations, where we are required to process data by law
• Legitimate interests, such as operating our website securely, responding to business enquiries and maintaining business relationships

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II. 4. Website hosting and technical data

When you visit our website, certain technical data may be processed automatically to display the website correctly and ensure its security and stability. This may include your IP address, browser type, device information, date and time of access and technical log data.

This data is processed for technical and security purposes only and is not used for marketing or behavioural tracking.

Our website is hosted by Webflow, Inc. Webflow may process technical data on our behalf to provide hosting, security and website delivery services. Webflow publishes privacy information and a list of subprocessors for its services.

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‍II. 5. Contact by email or contact form

If you contact us by email or through a contact form, we process the personal data you provide in order to respond to your enquiry and handle the communication.

The data will not be used for unrelated marketing purposes unless you have separately consented to this or another legal basis applies.

‍II. 6. Cookies and analytics

At the moment, our website does not use analytics tools, marketing pixels or behavioural tracking technologies.

We may use technically necessary cookies or similar technologies if they are required for the basic functionality, security or operation of the website. Such essential technologies do not usually require prior consent under EU cookie rules, while non-essential cookies such as analytics or marketing cookies generally require consent.

If we introduce analytics, advertising pixels, newsletter tracking or similar tools in the future, this Privacy Policy and, where required, our cookie consent settings will be updated accordingly.

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III. Disclosure of data to third parties

We only share personal data where this is necessary for the purposes described in this Privacy Policy, where we are legally required to do so, or where you have given your consent. Recipients may include: Hosting and IT service providers Email and communication service providers Professional advisors, such as legal, tax or accounting advisors Authorities, where legally required We do not sell personal data.

III. 1. International transfers

As an international business, we may process or transfer personal data outside the country in which you are located. Where required by applicable data protection laws, we take appropriate measures to protect personal data during such transfers.

III. 2. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including handling enquiries, managing business relationships, complying with legal obligations and defending legal claims.

III. 3.Your rights

Depending on the applicable data protection law, you may have rights in relation to your personal data, including the right to request access, correction, deletion, restriction of processing, objection to processing or data portability. If the GDPR applies to the processing of your personal data, you may also have the right to lodge a complaint with a competent supervisory authority. To exercise your rights, please contact us at: [insert privacy/contact email address]

III. 4. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

III. 5. Updates to this Privacy Policy

We may update this Privacy Policy from time to time, for example if we introduce new website features, analytics tools or communication services.

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May 2026.